Privacy Policy

At Meyvn Group, we are committed to protecting your privacy. We understand the importance of personal information and comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and store your information when you interact with us online or through our services.

1. What Information We Collect

We may collect personal information including (but not limited to):

Your name and contact details (e.g. email, phone number)
Job title and organisation
Information you provide through consultation bookings, contact forms, or newsletter sign-ups
Any information you provide during meetings, calls, or emails with our team
Website usage data (e.g. IP address, browser type, pages viewed)

We only collect information that is reasonably necessary for our business activities.

2. How We Collect Your Information

We may collect your personal information:

When you visit or use our website
When you complete a form (such as booking a consultation)
When you email, call, or meet with us
When you interact with us on social media
From publicly available sources or third parties (only where permitted by law)

3. Why We Collect It (Purpose of Use)

We collect your information to:

Provide consulting, training, and educational design services
Respond to your enquiries and provide support
Arrange meetings or consultations
Improve our services and website functionality
Send you updates or resources you’ve subscribed to
Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

4. Disclosure of Personal Information

We may share your information:

With trusted service providers (e.g. email platforms or website hosts) who support our operations
With your consent, or as required or authorised by law
To protect the safety or rights of any person

Where we use external service providers, we ensure they comply with Australian privacy standards.

5. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure data storage and access controls.

We retain personal information only as long as necessary to fulfil its purpose or as required by law.

6. Access and Correction

You may request access to the personal information we hold about you and ask for corrections if it is inaccurate, out-of-date, or incomplete. Please contact us at the details below.

We will respond within a reasonable timeframe and in accordance with the Privacy Act.

7. Website Analytics and Cookies

Our website may use cookies or analytics tools to collect non-identifying data about website usage. This helps us improve functionality and user experience. You can adjust your browser settings to refuse cookies if preferred.

8. Contact Us

If you have any questions about this Privacy Policy, or if you would like to access or correct your personal information, please contact:

Meyvn Group
Email: hello@meyvngroup.com.au
Website: www.meyvngroup.com.au

9. Complaints

If you believe we have breached your privacy rights, please contact us directly.